🗑️ Account Deletion RequestPamperMassage respects your privacy and provides you with the right to delete your account and associated data at any time.
📧 How to Request Account DeletionTo delete your account and all associated data, please send an email to:
📧 [email protected]Please include the following information in your email:

• Your full name
• Email address associated with your account
• Phone number (if you provided one)
• Subject line: "Account Deletion Request"
• Confirmation that you want to permanently delete your account

⏱️ Processing TimeWe will process your deletion request within 7 business days of receiving your email. You will receive a confirmation email once your account and data have been deleted.
📊 What Data Will Be DeletedThe following data will be permanently deleted:

• Personal Information: Name, email address, phone number, profile pictures
• Booking Data: Appointment history, service preferences, booking notes
• Location Data: Saved addresses, location history, tracking data
• Payment Information: Transaction history, payment preferences (card details are not stored)
• Communication Data: Messages between customers and providers
• Account Data: User profile, authentication data, app preferences
• Device Information: Push notification tokens, device identifiers

📋 What Data May Be RetainedImportant: Some data may be retained for legal or business purposes:

• Financial Records: Payment transactions may be retained for up to 7 years for tax and accounting purposes
• Legal Compliance: Data required for legal obligations or dispute resolution
• Anonymized Data: Aggregated, non-personal data for business analytics

⚠️ Important Considerations

• Permanent Action: Account deletion is permanent and cannot be undone
• Active Bookings: If you have upcoming appointments, please cancel them before requesting deletion
• Provider Accounts: If you're a massage provider, deletion will remove your business profile and availability
• Data Recovery: Once deleted, your data cannot be recovered

🔄 Alternative OptionsIf you don't want to delete your account permanently, you can:

• Deactivate your account: Contact us to temporarily disable your account
• Update your data: Modify your profile information instead of deleting
• Opt-out of communications: Unsubscribe from marketing emails

📞 Need Help?If you have questions about account deletion or need assistance, please contact us at:
Email: [email protected]

PamperMassage - Your privacy matters to us. This page was last updated: 24/10/2025